The Orchard Farm Technology Department utilizes a help desk ticket system to keep track of issues. If you are experiencing an issue please send an email to HelpDesk(at)ofr5.com with a description of your issue. Once received a technician will be assigned and will begin investigating your ticket.
Include your building and room number. We like to think we know who and where everyone is, but sometimes a name doesn’t ring a bell. Be sure to include this information when submitting a ticket.
If you are submitting a ticket for another teacher, be sure to mention that so we do not work on the wrong system.
Please do not delete the automated tickets until the ticket has been closed. Sometimes a technician will reply to the ticket request additional information. These replies are sent through the automated ticket system.
This HelpDesk system is only for employees of the Orchard Farm School District. Any requests not from an authorized account will be discarded.